Courtyard Room
- 1 King-size bed
- Shower
- Heating
- Air conditioning
Hotel · Melbourne · Victoria
Best Western Melbourne City
A 3-star stay on Spencer Street, five minutes from the tram and a short walk to Docklands Stadium.
- Staff rated 9.0/10
- Rooftop Apartment available
- 24-hour reception
8.1
Great
4556 reviews
Booking.com 8.1 · 4556 reviews
About
Best Western Melbourne City
Best Western Melbourne City sits on Spencer Street, a practical base for getting around Melbourne. The 24-hour reception and express check-in are useful for late arrivals, and the hotel's restaurant, luggage storage, and laundry add convenience for longer stays.
Rooms range from the compact Matchbox Single to a Rooftop Apartment with a king bed. All rooms have air conditioning and heating, while some include a patio or terrace. On-site parking and a sun terrace round out the facilities.
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
In brief
What works, what to weigh
+
Strengths
3 reasons to book- Staff consistently praised — Guests repeatedly mention the friendly and helpful team, from reception to the breakfast room.
- Hard to beat location — Close to Spencer Street tram stops, Docklands Stadium, the convention centre, and the Crown Casino.
- Rooms and comfort score well — Rooms rated 8.4, and guests call them comfortable with handy extras like coffee/tea makers and fridges.
–
Worth weighing
3 to weigh- Compact room options — With names like Matchbox Single and Shoebox Double, some rooms are notably small – fine for short stays, less so for long ones.
- Parking not always guaranteed — Parking is available, but given the central location, spaces may be limited and come at a cost.
- Value rating lower than other categories — Value scores 7.8, a touch below the hotel's other scores, suggesting some guests feel the price doesn't always match.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Standard King Room
- 1 King-size bed
- Shower
- Heating
- Air conditioning
Matchbox Single Room
- 1 Single bed
- Shower
- Heating
- Air conditioning
Shoebox Double Room
- 1 Double bed
- Shower
- Heating
- Air conditioning
Standard Twin Room
- 2 Single beds
- Shower
- Heating
- Air conditioning
Rooftop Apartment
- 1 King-size bed
- Shower
- Heating
- Air conditioning
Standard Trio Room
- 1 Double bed
- Shower
- Heating
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Food & Drink
- Restaurant
- Tea and coffee facilities
- Electric kettle
- Mini-bar
Parking & Transport
- Parking
- Tours/Ticket assistance
Services
- 24-hour reception
- Express check-in/ -out
- Luggage storage
- Laundry
- Fax/Photocopying
Accessibility
- Rooms/ Facilities for disabled
In-Room
- Air conditioning
- Heating
- Flat-screen TV
- Direct dial telephone
- Ironing facilities
- Free toiletries
- Safe deposit box
Outdoor & Views
- Patio
- Terrace
- Sun terrace
- Garden furniture
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.1/10 from 4,556 reviews
Booking.com · 8.1 · 4556 reviews
8.1Verified guest“The staff were outstanding and the location was handy.”
8.1Verified guest“Everything pleased me, the continental breakfast was well worth the cost. We booked the suite, which was incredible. Having a coffee maker, tea maker, and fridge was a big bonus.”
8.1Verified guest“Great location.”
8.1Verified guest“The location is fantastic and hard to beat, very close to Docklands Stadium. It's also in a comfortable area near the convention centre, and everything else – public transport, the Crown Casino, and shopping.”
8.1Verified guest“I picked this hotel because of its location relative to where I needed to go (I travelled by train). I could hop on and off the Collins Street tram to get to all my venues. This was really handy for me as a solo traveller, and I felt safe with public transport right at the door.”
8.1Verified guest“Nice, cool atmosphere. Handy location with all the basics for a city stay.”
04 — Location
Getting around Melbourne
The property sits in Melbourne.
Docklands Stadium: About a 10-minute walk, this major sports venue is close enough for events and games.
Convention Centre: Within easy walking distance, making the hotel a practical choice for conference attendees.
Collins Street trams: Hop on outside the hotel to reach the heart of the city, the Crown Casino, and Southbank.
16 Spencer Street, Melbourne, Victoria, 3000, Australia
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 11:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 114 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 to 23:59, and check-out is by 11:00.
Is parking available at the hotel?
Yes, there is on-site parking, though it's not mentioned whether it's free or reserved – it's best to confirm when booking.
Are pets allowed?
No, pets are not allowed at this property.
Does the hotel have family rooms?
The Standard Trio Room has a double bed plus an additional single bed, which can work for small families. No other family-specific rooms are listed.
Is there a restaurant on site?
Yes, the hotel has a restaurant, and reviews mention that the continental breakfast was worth the cost.
Do rooms have air conditioning?
Yes, all listed room types include air conditioning and heating.
The bottom line
A dependable, well-located city hotel backed by strong staff reviews – ideal for travellers who want to be in the middle of Melbourne's action.
8.1Best for: solo travellers and anyone wanting easy transport links.
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